Effective October 23, 2026
1. 14-day money-back guarantee
You may request a full refund within 14 days of your purchase date, for any reason, even if you have downloaded, installed, or activated the software. You do not need to explain why.
2. How to request a refund
Email admin@shortworklabs.com from the email address you used at checkout, and include your receipt or order reference if you have it. We may ask for information to locate and verify your purchase.
Purchases are sold through Link, the merchant of record for our checkout. You can also request a refund directly through Link support.
3. Refunds after 14 days
After 14 days, you may still be entitled to a refund if the software was not delivered, is materially different from its description, or is defective, or if the payment was unauthorized or duplicated. Contact us, or request a review underLink’s refund policy. Where Link’s policy or the law that applies to you gives you greater rights than this policy, those rights apply.
4. Full refunds only
We issue only full refunds. Approved refunds are returned to your original payment method, including any taxes charged. Processing times vary by payment provider and bank.
5. What happens to your license
When a purchase is refunded, its license is suspended. The software stops working as licensed the next time it confirms the license online, and you must stop using and uninstall it. A chargeback or payment dispute also suspends the license, so if something is wrong with your purchase, please contact us first.
6. Contact
Refund questions: admin@shortworklabs.com.